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Who cares about us? Maybe our moms do. Only mom would care more about us than herself. You care more about what you've got going on than the companies that you spend your money with. You don't dislike them. You just don't care like you're their mom. (It's a strange comparison, we know. Stick with us. It get's normal.)

What's important is getting what you want without excuses for why you can't be pleasantly satisfied for once. That rarely happens because the company's perspective is either somewhat or totally wacked. It's difficult to see it your way. We don't always get it right either, but we're making it hard for us to let you down. The Nth Degree promise is a response to this.

Guaranteeing the price of your vehicle service BEFORE you leave is a start. If we forget to tell you the price your service is free, to you. It still costs us the parts. We still have to pay our guys. It's a painful way to do the right thing but it makes it harder to let you down. (Just ask our CFO)

The Nth Degree works in our community, too. It inspired us to create an entire play area at The Boulevard Mall for kids to ransack while mom and dad decompress. Youth baseball teams and patients of every division of Kaleida Health have been beneficiaries of the Nth Degree before it even had a name. The Northtown Center is home to baseball, softball and hockey teams throughout the year and has become the latest focus of community investment.

Caring about what you care about isn't easy but we're going to do it just the same. That's the Nth Degree promise. That's Northtown.

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