Starting June 4th

To our Northtown Customers and Family,

The Coronavirus (COVID-19) has had a major impact on us all.  We want you to know we are here for you and have taken steps to do whatever we can to assist you and your family with your vehicle service needs. 

For your protection and that of our associates, we have taken the following steps within the service areas of our stores:
• We've implemented an increased cleaning schedule of our facilities to include sanitizing door handles, counters, chairs as well as using disinfecting wipes in vehicles several times a day.  
• Our associates are practicing social distancing and are committed to good hygiene including frequent hand washing and cleaning their work areas multiple times.

Our SERVICE, COLLISION, and PARTS Departments will remain open during this period. We are available to assist with your vehicle service needs during our new hours:
Monday - Saturday 7:30AM - 9:00PM (Starting June 4th)

Our team members continue to be dedicated to serving you during these challenging times. We hope you and your loved ones stay safe and healthy.

Shuttle Service Update:

Northtown Courtesy Shuttles are operating on a limited basis.  Our service team will be available to accommodate rides if needed when your vehicle is in for service.  Thank you.

Schedule an Appointment Today!

  • : (716) 923-2105
YOUR SCHEDULED SERVICE TIME IS SET TO MEET WITH OUR SERVICE TEAM.  A "COMPLETION" TIME FOR YOUR VEHICLE WILL BE SET WHEN YOU ARRIVE.

 
Read more below to learn more about what Northtown Chrysler Jeep Dodge Ram is doing to keep you and our employees safe from Coronavirus (COVID-19).

Dealership Amenities

Available Services

  • 24 hour Service Center

  • Service Contract Recommended Dealer

  • Free Wifi

  • Shuttle Service

  • Authorized State Inspections

  • Drop-Off Service

  • Mopar Accessories

  • Mopar Performance Parts

  • Rental Vehicles

YOUR SCHEDULED SERVICE TIME IS SET TO MEET WITH OUR SERVICE TEAM.  A "COMPLETION" TIME FOR YOUR VEHICLE WILL BE SET WHEN YOU ARRIVE.
 

The Service Department at Northtown Chrysler Dodge Jeep Ram FIAT, located in Tonawanda, NY, is dedicated to ultimate customer satisfaction. Each member of the Service Department staff is highly trained in the Chrysler, Dodge and Jeep brands, allowing them to diagnose and repair your car quickly.

Amidst the COVID-19 Pandemic currently being faced our dealership is commited to taking the neccessary and extra steps needed to keep you, your family, and our employees as safe as possible. 

For your protection and that of our associates, we have taken the following steps within the service areas of our stores:

  • We've implemented an increased cleaning schedule of our facilities to include sanitizing door handles, counters, chairs as well as using disinfecting wipes in vehicles several times a day.  
  • Our associates are practicing social distancing and are committed to good hygiene including frequent hand washing and cleaning their work areas multiple times.
  • Any associates are eliminating nonessential travel and have been instructed to stay home if they do not feel well.  Employees are only allowed to return to work when symptom free or with a doctor's note.  They are to report any suspected exposure to COVID-19.

You can call us at 716-458-1848 or come visit us at 2020 Niagara Falls Blvd to get in touch with one of our experienced staff members and schedule an appointment. Our online form also lets you schedule your next service appointment, and we will get back to you via your preferred method of contact to confirm.

Hours

  • Monday 07:30AM - 09:00PM
  • Tuesday 07:30AM - 09:00PM
  • Wednesday 07:30AM - 09:00PM
  • Thursday 07:30AM - 09:00PM
  • Friday 07:30AM - 09:00PM
  • Saturday 07:30AM - 09:00PM
  • Sunday Closed

Contact

Northtown Chrysler Dodge Jeep Ram FIAT

2020 Niagara Falls Blvd
Directions Tonawanda, NY 14150-5545

  • Sales: (716) 616-3299
  • Service: (716) 923-2105
  • Parts: (716) 693-4500