Auto Service and Maintenance

Service Center FAQs

Service FAQs - Northtown Chrysler Dodge Jeep RAM Fiat

Service Center - Frequently Asked Questions (FAQ)

Ask the Service Professionals at Northtown Chrysler Dodge Jeep RAM Fiat

Do you have any questions about automotive service that you want to be answered? Here at Northtown Chrysler Dodge Jeep RAM Fiat, our service professionals have taken the time to answer some of your most popular service-related questions here at our facility in Tonawanda, NY.

Service FAQ

How can I tell if my wheels are out of alignment?

A bad wheel alignmenttu can cause many issues that can result in permanent tire damage if left unchecked. To monitor and inspect if your wheels are out of alignment, consider the following warning signs indicating a bad wheel alignment, including:

  • Uneven tire wear
  • Excessive steering wheel vibration
  • Loose and/or uncontrollable steering

What should I do If my battery dies?

If you get behind the wheel and turn the key to find out that your car battery is dead, the first step is not to panic. Next, if you have jumper cables on board, try to find a fellow friendly driver with a working car battery to give you a jump start. If you can't find someone or you don't have jumper cables, you can call AAA (if you have an account) or contact the emergency roadside assistance team at Northtown Chrysler Dodge Jeep RAM Fiat if you're local.

What items should I keep packed in my emergency car kit?

Every car should be equipped with some form of emergency kit. The kit should never leave your car and always be readily accessible in the event of an emergency. Most kits will vary depending on the type of vehicle you have and where you spend the most time driving, but to help get you started, drivers in Tonawanda should at least include the following items:

  • Extra warm/dry clothes
  • Bottled drinking water
  • Non-perishable food and snacks
  • Working flashlight with extra batteries
  • Jumper cables
  • Simple tools to fix small repairs, like an adjustable wrench, screwdriver, etc.

What's the safest way to check and monitor my tire pressure?

Checking tire pressure is not a risky operation if you know how to check properly. We recommend using a small tire pressure gauge which can easily be stowed inside the vehicle or your emergency car kit. With the vehicle on a flat surface, insert the tire pressure gauge to get an accurate reading. When working with tires, a good rule of thumb - even when checking tire pressure - is always to wear safety goggles or glasses.

What things should I routinely check under the hood?

Whether you're a natural mechanic or someone who knows nothing about cars, there are a few things every driver should know when poking around the hood:

  • Familiarize yourself with the location of your oil dipstick and learn how to check and read your oil levels
  • Check to make sure both battery terminals - black for negative and red for positive - are properly secured, fastened tightly, and aren't covered in any corrosion
  • Routinely inspect your vehicle's other fluids, including the coolant, transmission fluid, brake fluid, power steering fluid, and windshield wiper fluid

Can I schedule a service appointment online?

Yes, you can schedule all types of service, regularly scheduled maintenance, and emergency service online. Click to specify a time and date that works best for you and schedule a time to drop off your vehicle for service here at our facility in Tonawanda, NY.

Contact Us

For more information about service and frequently asked questions, we invite you to visit our facility in person or contact our expert service team online. We're happy to help you navigate the service process and will answer any questions you have along the way! We look forward to hearing from you!

Contact Us

Please call or contact our service department online from your home in Lockport, NY, to learn more.  We invite drivers to schedule a service appointment today to take advantage of our ongoing service specials.


Northtown Chrysler Dodge Jeep Ram FIAT

2020 Niagara Falls Blvd
Directions Tonawanda, NY 14150-5545

  • Sales: (716) 616-3299
  • Service: (716) 923-2105
  • Parts: (716) 693-4500

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  1. Northtown Chrysler Dodge Jeep Ram FIAT

    2020 Niagara Falls Blvd
    Tonawanda, NY 14150-5545

    • Sales: (716) 616-3299
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Get in Touch

  • Contact our Sales Department at: (716) 616-3299
  • Monday09:00AM - 07:00PM
  • Tuesday09:00AM - 07:00PM
  • Wednesday09:00AM - 07:00PM
  • Thursday09:00AM - 07:00PM
  • Friday09:00AM - 07:00PM
  • Saturday09:00AM - 05:00PM
  • SundayClosed